Meeting People Where They Are: A Guide for ECM Providers Serving People Experiencing Homelessness

Health CareBody: Leveraging Medicaid for Housing
Written By Tania Morales
ECM resource front page

2026

Meeting people where they are is a core principle of Enhanced Care Management (ECM), but delivering services in shelters, encampments, and other community settings requires thoughtful planning and support. This resource shares practical strategies to help any ECM provider engage people experiencing homelessness in the field, with considerations for how Medi-Cal Managed Care Plans can support.

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Tania Morales
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Cross-Sector Lessons to Address Older Adult Homelessness