Recommendations for Provider Assignments: Improving ECM & Community Supports Implementation

ECM and CS recommendations front page

2026

​Good matches between Medi-Cal members​ experiencing homelessness and E​nhanced Care Management (ECM​) and housing-related Community Supports providers ​are ​vital to ​ensure members are successfully engaged, enrolled, and utilizing these critical resources. ​This resource includes tips and data sources to help managed care plans match members experiencing homelessness to providers ​best positioned to support them. It covers initial provider assignments and provider switching.

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Meeting People Where They Are: A Guide for ECM Providers Serving People Experiencing Homelessness