System Performance Measure Improvement Toolkit

2024

These guides are designed to help communities, Continuums of Care (CoCs), and homeless service providers address and improve key aspects of the homelessness system of care. They provide evidence-based, practical approaches for increasing employment income, securing permanent housing, preventing first-time homelessness, reducing time spent homeless, and preventing returns to homelessness.

Each guide includes real-world examples from communities that have successfully implemented these strategies, along with specific metrics for measuring success. They serve as actionable resources for building more effective homeless response systems and improving outcomes for individuals and families experiencing housing instability.

Download the full toolkit, or click the links below for guidance on specific System Performance Measures.

• Strategies to Reduce Returns to Homelessness (RTH)

• Strategies for Increasing Employment Income for Persons Experiencing Homelessness

• Strategies for Successful Permanent Housing Placement and Retention

• Strategies to Reduce First Time Homelessness (FTH)

• Strategies to Reduce Length of Time Homeless (LOTH)