Recruiting and Retaining an Effective Behavioral Health Workforce to Support People Experiencing Homelessness

Recruiting and retaining an effective behavioral health workforce ensures consistent quality care for people experiencing mental health concerns, people living with substance use disorders, and people experiencing homelessness. This toolkit addresses recruitment and support for people with lived experiences, preventing and addressing staff turnover, and operationalizing recruitment and retention of an effective workforce.

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Recommendations to Improve Implementation of ECM and Community Supports for People Experiencing Homelessness

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners offers a list of the recommendations developed by Homebase, California CoC representatives, and some key provider partners. These are intended to facilitate improved collaboration toward full and effective ECM and Community Supports implementation.

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Opportunities for Homeless Systems of Care to Partner with Medi-Cal Managed Care Plans

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners is intended to help counties, CoCs, and local homeless response system partners better understand what MCPs are likely to invest in and prioritize to address the housing and health needs of their Medi-Cal members experiencing homelessness.

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Medi-Cal and Street Medicine

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners provides information about how DHCS defines Street Medicine for purposes of Medi-Cal coverage so CoCs can discuss street medicine needs, programs, and coordination opportunities with their local MCPs with this critical context in mind.

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Sample Workflow for Continuums of Care and Managed Care Plans to Conduct a Client Data Match

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners presents a simple workflow that CoCs and MCPs can use to accomplish this kind of client data match, as well as a list of recommended data elements to include in the matching process.

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Bi-lateral Data Sharing Agreement Between a Continuum of Care and Managed Care Plan

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners is a sample bi-lateral data sharing agreement (DSA) that is meant to help cross-sector partners identify the common components of a DSA between Continuum of Care (CoC) agencies responsible for HMIS data and Medi-Cal managed care plans (MCPs).

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Maximizing CalAIM’s Enhanced Care Management (ECM) Benefit and Community Supports Services

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners provides basic information about ECM and Community Supports and offers tools to help CoCs track the resources available and relevant referral processes for the MCPs in their communities.

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Fundamentals of Homelessness Response for Managed Care Plans

This section of the CalAIM Toolkit for Continuums of Care (CoCs) and CoC Partners contains foundational information for managed care plans (MCPs) about how homeless assistance works at the local level, including practical, action-oriented suggestions to help MCPs participate in their community’s response to homelessness.

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Moving with Medi-Cal

When someone enrolled in Medi-Cal moves to a new county within California and wants their Medi-Cal to continue, they need to ask for an “inter-county transfer.” The transfer process can be especially complicated for people experiencing homelessness. This guide has detailed information about Medi-Cal’s inter-county transfer process.

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Program Design Tania Morales Program Design Tania Morales

Co-Sheltering with Pets

This material provides guidance on addressing some of the common concerns about adopting beneficial co-sheltering policies for people with companion animals who live in emergency or temporary housing facilities.

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Housing CA Conference Presentation: The First Step is to Understand

Homebase was honored to facilitate a panel of experts from different areas of California who have experienced homelessness and are catalyzing solutions and change in their communities, the State and nationwide at the 2025 Housing California conference. The panel shared their experiences, expertise and lead discussion about implementing solutions to homelessness through collective action and shifting power structures while highlighting data and humanizing the issue of homelessness.

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